Legal

Privacy Policy

Effective date: February 1, 2025 · Last updated: September 2025

This Privacy Policy describes how QuintelX LLC ("QuintelX," "we," "us," or "our"), a limited liability company registered in Texas, collects, uses, and protects information in connection with our website at quintelx.ai and our products: AI Code Tutor, BrainSpark, and RasaBridge.

By using any of our products or this website, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly, including:

We also collect standard technical data automatically, such as IP address, browser type, and pages visited, through server logs and basic analytics.

2. How We Use Your Information

We do not sell your personal information to third parties.

3. AI Code Tutor (Telegram)

AI Code Tutor operates as a Telegram bot. Messages you send to the bot are processed to generate educational responses. Conversation data may be used to improve bot performance. Telegram's own privacy policy governs data handled by the Telegram platform. We do not store Telegram conversations beyond what is necessary to deliver the session response.

4. BrainSpark

BrainSpark is an educational quiz application for learners aged 6–16. We collect minimal data necessary to generate age-appropriate quiz content. We do not require account creation and do not knowingly collect personally identifiable information from children under 13 without parental consent. Parents or guardians who believe their child has submitted personal data may contact us at hello@quintelx.ai to request deletion.

5. RasaBridge

RasaBridge is an educational platform covering Ayurvedic knowledge and modern research. Content on RasaBridge is for educational purposes only and does not constitute medical advice. We collect usage data to improve the AI Learning Guide. Our privacy practices for Indian users are designed to align with the Digital Personal Data Protection Act, 2023 (India's DPDP Act).

6. WhatsApp Business

QuintelX uses the Meta WhatsApp Business API to deliver AI coding tutoring and product support via WhatsApp. By messaging us on WhatsApp, you consent to your messages being processed to provide the requested service. We do not use WhatsApp data for advertising purposes. Meta's Privacy Policy governs data handled by the WhatsApp platform.

7. Data Retention

We retain contact form submissions for up to 12 months. Session and usage data is retained for up to 24 months for product improvement purposes. You may request deletion of your data at any time by emailing hello@quintelx.ai.

8. Third-Party Services

Our products use the following third-party services, each governed by their own privacy policies:

9. Cookies

Our website uses minimal cookies necessary for basic functionality. We do not use advertising or tracking cookies. You may disable cookies in your browser settings without affecting core site functionality.

10. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise any of these rights, please contact us at hello@quintelx.ai. We will respond within 30 days.

11. Children's Privacy

BrainSpark serves learners aged 6 and above. For users under 13, we encourage parental supervision. We do not knowingly collect personal data from children under 13 without verifiable parental consent. Contact us immediately at hello@quintelx.ai if you believe a child has provided us personal information without consent.

12. Security

We implement reasonable technical and organisational measures to protect your information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

13. Changes to This Policy

We may update this policy from time to time. Material changes will be noted by updating the "Last updated" date above. Continued use of our products after changes constitutes acceptance of the updated policy.

14. Contact

For any privacy-related questions or requests, contact us at:

QuintelX LLC
Plano, TX
Email: hello@quintelx.ai
Website: quintelx.ai


This policy applies to quintelx.ai, AI Code Tutor, BrainSpark, and RasaBridge. Each product may have additional product-specific notices where relevant.